SALES / APPLICATION ENGINEER
Brief Task
Description
A Sales/Application Engineer plays a
vital role in creating and maintaining the company’s positive image by
ensuring customers needs are met with optimum solutions. This person
must be able to discuss measurement objectives and the operational
conditions likely to affect them, recommend instruments, and clearly
communicate technical information. The Sales/Application Engineer works
with customers, end users, sales representatives, system integrators,
resellers, and OEMs.
This person reports directly to the Sales
Manager. A Sales/Application Engineer is accountable for the following:
- Respond to customer and
international representative inquiries via phone and email to
provide applications assistance, product information, price quotes
and enter sales orders.
- Confer with existing and prospective
customers, assess customer need, and sell scientific instruments
based on the technical features that ensure highest data quality and
customer satisfaction.
- Maintain and develop existing and
new customers through appropriate proposals and sales methods, and
relevant internal liaison, to optimize quality of service, business
growth, and customer satisfaction.
- Prioritize personal sales activities
and customer/prospect contact towards achieving agreed business
aims. Manage personal time and productivity to integrate personal
sales efforts and other organized marketing activities.
- Develop expert knowledge of company
products, their operation, the principles behind the determination
of salinity and fundamental measurements involved through on the job
training and experience, augmented by tutoring and self-study.
- Learn and apply sales and service
policies and procedures, become familiar with the company’s
operations and engineering functions and communicate, liaise, and
negotiate internally and externally using appropriate methods to
facilitate the development of profitable business and sustainable
relationships.
- Moderate domestic and international
travel for sales activity at scientific conferences, trade shows,
and training support for customer and sale representatives.
- Work directly with R&D, production,
management, shipping and customers to ensure on-time product
delivery
- Perform additional tasks as assigned
Qualification Requirements
The candidate must posses the following
knowledge, skills, and abilities:
- Experience selling technically
sophisticated product is required.
- Bachelors in physical science,
and/or engineering preferred, relative experience and knowledge may
qualify.
- Experience selling scientific
instrumentation to an international customer base is desired.
- English Language – Ability to read,
analyze, and interpret common scientific and technical journals and
business documents such as purchase orders, contracts, and
proposals. Ability to respond to common inquiries or complaints from
customers. Ability to effectively present information to customers
and company management. Competent writer of business letters,
quotations and proposals.
- Ability to understand mathematical
concepts such as exponents, logarithms, and quadratic equations.
- Ability to define problems, collect
data, establish facts, and draw valid conclusions.
- Self-driven, results-oriented with a
positive outlook and a clear focus on high quality and business
success.
- Mature credible, and comfortable in
dealing with scientist, engineers, and company executives.
- Data and fact-based problem solving
skills.
Physical Requirements & Working
Conditions
- Physical requirements included:
bend, sit, stand, kneel, crawl, turn/twist, and reach.
- Ability to see and hear well (either
naturally or with correction) and speak clearly.
- Coordinate the movement of your
eyes, hands or fingers.
- Frequent computer screen and
keyboard use.
- Frequently lift, carry or pull up to
fifteen (15) pounds and/or occasionally lift, push or pull up to
thirty (30) pounds.
SENIOR PHYSICAL
OCEANOGRAPHER / INSTRUMENTATION SCIENTIST
Brief Task
Description
This is a new position for a PhD level
candidate with broad knowledge of oceanographic instrumentation,
instrument development and experimental oceanographic research. This
position will work at the highest levels of the company to help guide
the company as it develops, designs, and markets existing and future
products.
This person reports directly to the
President. This Senior Physical Oceanographer Position is accountable
for the following:
- Act as a company/customer liaison
for product design and development in coordination with the sales
and marketing team.
- Serve as a liaison to the scientific
community in coordination with other oceanographers and customer
support staff within the company.
- Work with the company’s R&D staff to
ensure that instrument design is optimized for the highest quality
data possible.
- Manage and direct instrument design
projects from conception to final product.
- Conduct research on instrumentation
and new product design. This research will be company funded or
funded through grants and contracts from various agencies.
- Consult with and help the Ocean
Measurement Group forecast and manage new product direction and
product development.
Qualification Requirements
The candidate must posses the following
knowledge, skills, and abilities:
- PhD in Physical Oceanography, physics, or related
field.
- Published research
related to acquiring and analyzing physical measurements in the
water environment.
- Broad knowledge of
instrument design with the ability to visualize a design starting
from first principles and working through to a finished instrument.
Including:
- Demonstrated
ability to develop and refine oceanographic instrumentation.
- Extensive
knowledge of the physics and operational characteristics of
sensor elements.
- Working
knowledge of mechanical design issues as related to underwater
oceanographic sensors.
- Working
understanding of analog and digital electronics.
- The ability to direct a team
of engineers and scientists throughout the design effort.
Physical Requirements & Working
Conditions
- Physical requirements include: bend,
sit, stand, kneel, crawl, turn/twist, and reach.
- Ability to see and hear well (either
naturally or with correction) and speak clearly.
- Coordinate the movement of your
eyes, hands, or fingers.
- Frequent computer screen and
keyboard use.
- Frequently lift, carry or pull up to
fifteen (15) pounds and/or occasionally lift, push or pull up to
thirty (30) pounds.
See General Information -- All
Positions at right for employment benefits and other information.
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GENERAL INFORMATION -- ALL POSITIONS
Employment Benefit Program
Sea-Bird Electronics provides competitive
wages and benefits, and presently provides
employees coverage for:
- Medical, dental, vision for employee
{coverage available for dependents for shared premium}
- 401(k) retirement plan
- Holiday and vacation compensation
- Short Term Disability
- Employee Life Insurance (optional)
- Flexible Spending Account (optional)
Other Information
- Please read all of the job
description. If you are interested and feel you are both qualified
and capable of filling the position, please e-mail your resume to
jobs@seabird.com. You may also mail
your resume or application to 13431 NE 20th Street, Bellevue, WA
98005. If you do not have a resume, you may fill out an application
at the address listed above. Your resume or application is reviewed
prior to setting up a personal interview, so please make sure your
resume is up to date and includes references.
- Please, no phone calls.
- Sea-Bird Electronics, Inc. is an
Equal Employment Opportunity/Affirmative Action employer.
- Sea-Bird is a non-smoking facility.
- Sea-Bird Electronics is a drug &
alcohol free workplace and tests all new hires.
- All new hires must successfully pass
a criminal background check.
- The job description is a general
description of essential job functions. It is not intended as an
employment contract nor is it intended to describe all duties
someone in this position would perform. All employees of Sea-Bird
Electronics are expected to perform tasks as assigned by Sea-Bird
Electronics supervisory / management personnel regardless of job title
or routine job duties.
- Website is
www.seabird.com.
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