Send Data to Sea-Bird

Having problems operating your instrument and/or processing and interpreting the data? To provide assistance, we often need to look at the data file(s) and the instrument configuration (.con or .xmlcon) file. You can copy these files to our Data ftp site as described below.

1. Contact Sea-Bird to get the current user name an password:

• Via email: seabird@seabird.com. In your email, please indicate the file types and sizes.
• Via phone: (425) 643-9866.

2. Method 1: Using an FTP Utility program (such as FTP Pro), enter the following:

a. Name / IP Address / Host -- www.seabird.com
b. User ID -- seabirddata
c. Password -- enter the current password
d. The ftp site should appear. Follow instructions for your FTP Utility program to copy files to the ftp site.

3. Method 2: Using Internet Explorer 8:

a. Go to ftp://seabirddata@www.seabird.com.
b. A password box will appear. Enter the user name (seabirddata) and current password.
c. There should be directions at the top of the page To view this FTP site in Windows Explorer, click Page, and then click Open FTP Site in Windows Explorer. Following those directions:

1. In the toolbar area, you should see Page, with a pull-down arrow next to it. Select Open FTP Site in Windows Explorer.
2. The ftp site should pop up in a Windows Explorer window. It will probably ask you for the user name and password (again!)

d. Copy the file from your computer (Ctrl C) and paste it into the Windows Explorer window (Ctrl V).

Sea-Bird Home     Phone: (+1) 425-643-9866     Fax: (+1) 425-643-9954     E-mail: seabird@seabird.com