Directory

Sea-Bird Directory

Feel free to contact any of the people listed below for assistance. E-mails directed to a particular person can be accessed by others within Sea-Bird. This allows us to respond in a timely manner if the person you are trying to contact is unavailable.

If you are contacting us with questions about an instrument you own, we require the instrument serial number to verify the instrument configuration / features. Find the serial number on your instrument.

Address (click here for directions): Sea-Bird Electronics, Inc., 13431 NE 20th Street, Bellevue, Washington 98005 USA

See our training video page for maintenance and calibration procedures.

Do you have a few minutes to help us improve our products and support?

Take a short customer satisfaction survey.
Share your knowledge with Sea-Bird and the oceanographic community on our Customer Application page.

Sales and Customer Service / Technical Support

Applications Engineering / Sales

Monday - Friday:

- 0800 to 1700 Pacific Standard Time (1600 to 0100 Universal Time) in winter

- 0800 to 1700 Pacific Daylight Time (1500 to 0000 Universal Time) the rest of the year

Calvin Lwin (director of sales, Sea-Bird Scientific - Ocean Research Business Unit)
clwin@seabird.com

Cheryl Reed
(senior sales administrator)
creed@seabird.com

Mat Major
(sales manager, Sea-Bird Electronics)
mmajor@seabird.com

Craig Meyer (applications engineer)
cmeyer@seabird.com

Vince Jelsema
(applications engineer)
vjelsema@seabird.com

Customer Support

Contact Technical support employees for questions about using instruments and processing data.

Contact Scheduling/RMA employees for questions about calibrating and repairing instruments.

onday - Friday:

- 0700 to 1700 Pacific Standard Time (1500 to 0100 Universal Time) in winter

- 0700 to 1700 Pacific Daylight Time (1400 to 0000 Universal Time) the rest of the year

Gary Morast (operations manager, customer support)
gmorast@seabird.com